Delivery and return
Receiving an order in our warehouse: 0.00 EUR
You can receive the ordered goods at our warehouse - Kaivas 49a, Riga.
Working hours:
Working days: 18:00 - 20:00
Smartpost (Itella)
Delivery costs Latvia: 1.79 EUR
Delivery costs Lithuania, Estonia: 4.50 EUR
FREE SHIPPING for orders over 15 EUR - Latvia, 50 EUR - Lithuania, Estonia.
DPD Parcel locker
Delivery costs Latvia: 2.50 EUR
Delivery costs Lithuania, Estonia: 5.00 EUR
Delivery time: 1-5 workdays since the payment
You can collect your order from any PickUp parcel machine of your choice. The parcel can be collected every day, 24 hours a day. To use this service you will need an individual code, that is sent to the client via sms/e-mail. Once you’ve entered the code, the door to the cell with your parcel will open. If the parcel is not collected within 7 days, it will be returned to the sender.
How can I return the goods?
If the item ordered at streetstyle.lv didn't suit you, or you did not like it and just changed your decision, you can return or change it to another one within 30 days from the receipt of the goods.
Only brand new and unused items with original tags in original packaging are suitable for returns and exchanges due to Return Policy.
Does my purchase have a warranty?
If Your kokoshop.eu item does not fit, You do not like it or You just made up Your mind, You can return or change it for another item in 30 days after item is received.
Warranty has its power for 24 months over all items from purchases moment, if You have saved purchase receipt/bank payment.
terms Warranty does not work in following cases:
• if purchase receipt/bank payment has not been saved;
• if items details (accessories, zipper, belt etc.) has been lost;
• if defect was caused by using item for wrong purposes;
• if defect was caused by exposure of chemical or mechanical actions;
• if defect was coused by major force or accident;
• if item has been under repair before returning it to us.